Identity Theft
Advice and tips to protect your own identity
What is Identity Theft?
Identity theft is the unlawful use or possession of another person's name or identity. Identity theft is carried out to commit financial fraud, deception or other criminal activity.
Different types of ID and sensitive information
There are many types of information that criminals can obtain and exploit in various ways. What such information has in common is that it can be linked to you in one way or another, such as:
- National identity number
- Passport
- Bank card
- Account number
- Driving licence
- Signature
- Passwords and PIN codes
Pay particular attention to your post
Are you waiting for identity documents, bank cards, code device or other important items in the post, but the delivery is taking longer than expected? Check with the sender about when you can expect to receive the post – it may already have gone astray.
Checklist for what you should do in the event of identity theft
If your BankID information has been compromised, your BankID and associated security should be blocked immediately. Contact us via chat or telephone on 915 04800 for assistance with this.
- You should also have any cards and accounts at risk blocked.
- Remember that you can also dispute identity theft, unknown account transfers and transactions.
Request a credit freeze
If someone is using your identity to purchase goods on credit or takes out loans in your name, a credit freeze can put a stop to this.
Report to the police
Report identity theft to the police. Make a note of all necessary information and keep the documentation.
Insured against identity theft
Check with your insurance company whether you have identity theft insurance. It is often included in your contents insurance.
Detect identity theft before it's too late
Unknown payments and transactions
You should investigate all transactions and purchases you do not recognise. Use mobile and online banking actively to monitor your account activity. The same applies to bills you receive.
Know your credit checks
If you receive a credit check without knowing why, you must investigate this with the company conducting the check. Otherwise, you risk criminals taking out loans in your name.
Suspicious post
If you have received confirmation of an address change you did not make, you must investigate it. It is important that you receive regular post addressed to you to avoid misuse.
If you receive invoices, cards or other regular post you do not recognise, you should also investigate this further.