End your customer relationship
We understand that the needs of your business may change over time, and we value the trusted partnership we have had. If you’re considering closing your customer account, we want to ensure the process is as smooth as possible for you.
Select the relevant entity and start the process
If you have a loan or overdraft facility, this must be settled before we can close your customer account.
In order to close your customer account at DNB, the liquidation committee must sign. You will see who can sign on behalf of the liquidation committee under announcements in the Brønnøysund Register Centre.
Get the necessary documentation from the online bank before closing the customer account. This includes vouchers, bank statements and annual statements. If you have to order copies at a later date, a fee will be charged.
Reset the balance on the company’s accounts. Accrued interest will be automatically added upon termination.
If the company has funds in a tax withholding account, you must apply for a release from the Norwegian Tax Administration before you start closing your customer account. You can apply for a release on the Tax Administration’s website.
In order to close a security deposit account, both the liquidation committee and the counterparty must sign.
If you do not have an online bank, you can use the manual form “Close a customer account at DNB”. Download the form here
Return the form to:
DNB Bank ASA
Drift Konto
PO Box 1600 Sentrum
0021 OsloOnce you’ve done this, you’ll be ready for the next step. Normal treatment time is 1 week.
DNB works together with the debt settlement committee to ensure a fair solution in the event of corporate bankruptcy. We will help you liquidate assets, manage debt and guide business owners through the process, adapted to every situation.
Note! Contact the debt settlement committee to get information about the company, for example bank statements.
You’ll find the company’s debt settlement committee under announcements in the Brønnøysund Register Centre.
Should you merge/demerge with a company in another bank, follow the“Close customer account/switch banks”process.
Should you merge or demerge with a company at DNB get in touch with us on 915 04800.
Tips
The acquiring company is responsible for making the necessary changes related to the security deposit account.
If you have a loan or overdraft facility, this must be settled before we can close your customer account.
Closing a customer account requires a signature in accordance with the company’s signature rights. Check the company’s signature rights on the Brønnøysund Register Centre’s website, under “Find Company”. If this is not stated, the entire board must sign for a closure.
Get the necessary documentation from the online bank before closing the customer account. This includes vouchers, bank statements and annual statements. If you have to order copies at a later date, a fee will be charged.
Reset the balance on the company’s accounts. Accrued interest will be automatically added upon termination.
If the company has funds in a tax withholding account, we need a confirmation to be able to release the funds. This can be obtained in two ways. Either:
- Get a confirmation from your new bank that the account you want to move the tax money to is a tax withholding account.
- Seek out the Norwegian Tax Administration on releasing funds from tax withholding accounts.
Application for release (the Norwegian Tax Administration)
We recommend getting confirmation from your new bank, as it’s usually quicker.
When closing a security deposit account, both the landlord and the tenant must sign.
If you do not have an online bank, you can use the manual form “Close a customer account at DNB”. Download the form here
Return the form to:
DNB Bank ASA
Drift Konto
PO Box 1600 Sentrum
0021 OsloOnce you’ve done this, you’ll be ready for the next step. Normal treatment time is 1 week.
Will you give us another chance?
We are ready to call in the superpowers to save our relationship! 💪🚀
Frequently asked questions:
Any funds in the account will be transferred to a new bank within 1 week. We encourage you to transfer any balance yourself so that it is at 0, as a fee of NOK 75 will be charged if we make the transfer.
Yes, we’ll send confirmation when we’ve closed your customer account. You can select your preferred method (email or text message) on the customer account closure form.
- Has the company closed down?
In order to close your customer account at DNB, the liquidation committee must sign. You will see who can sign on behalf of the liquidation committee under announcements in the Brønnøysund Register Centre. Go to Announcements - Brønnøysund Register Centre
- Is the company active?
Closing a customer account requires a signature in accordance with the company’s signature rights. Check your company’s signature rights on the Brønnøysund Register Centre’s website, under “Find Company”. If this is not stated, the entire board must sign for a closure. Go to Brønnøysund Register Centre.
Select your type of entity here and follow the process.
See the process “The company has been closed” under “Choose your entity” at the top of the page.
DNB works closely with the debt settlement committee to ensure a fair solution in the event of corporate bankruptcy. We will help you liquidate assets, manage debt and guide business owners through the process, adapted to every situation.
Note! contact the debt settlement committee to get information about the company, for example bank statements.
You will find your administrator under announcements in the Brønnøysund Register Centre.
Should you merge or demerge with a company in another bank, follow the “Complete customer relationship or change bank” process.
If you are merging or demerging with a company in DNB, contact us on 915 04800.
Tip! The acquiring company is responsible for making the necessary changes related to the security deposit account.
To finish your subscription to the accounting app DNB Regnskap, use the following form:
- Has the company closed down? Remember to end your payment terminal agreement with your supplier.
- Is the company still active? Remember to update the payable-through account to your new account.